2Ring CALL ACCOUNTING (CA) provides simple and efficient tools to manage telco costs effectively throughout whole enterprise. It helps managers:

  • To monitor phone expenses of the entire company,  help with the selection of tariff programs - voice costing
  • To bring more transparency in phone billing
  • To access data of various employee categories: managers, department heads, and regular employees, based on defined user access rights.
  • To distinguish between private and company calls.
  • To receive automatic reports via e-mail.

TAS supports RADIUS and SysLog CDR's to provide call logging and call accounting for companies with CUCM/CUCME call control systems.

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2Ring CALL ACCOUNTING (CA) is a very advanced and flexible call analyzing and call accounting/billing) application providing statistics, phone call summaries, and other detailed call information (by using information in CDR logs and other 3rd party information systems) that will help find answers to questions like:

  1. How much does a certain user spend on calls?
  2. How much does a certain branch spend on calls?
  3. What are the most frequently called numbers?
  4. Is the operator's invoice right?

A total of 23 reports are available and it is common to create new reports or to customize current reports on request. 2Ring CA can also serve as a managerial tool. It can split charges among branches or departments, or it can offer prepared data to other information systems for processing. It is possible to import electronic bills from telco providers or to use intranet application processes CDR (Call Detail Record) data generated by your call control system.

Is Independent from the Call Control System

Even in completely diverse environments, for calculating a calls cost as well as for reporting, 2Ring CA  is the only tool that you will ever need.



Includes Support for Cell Phones

Nowadays, a unified view of a company's telecommunication costs is not possible without covering employees cell-phones. Therefore, besides supporting data from all types of IP PBX and TDM PBX, TAS includes support for the automatic import of detailed telco bills from cell phone providers. Managers not only see costs related to the desk phones, but also cell phone spending.



Links Data from the Company's IS

External data about users and cost centers (such as the name of the called or calling party, accounting/project codes, etc.) are read from your IS (Active Directory, LDAP, any other IS such as SAP, MS CRM, ..) and displayed in TAS interface. Users do not have to look up anything and all information is within hands reach, while administrators do not have to re-input any data in TAS.



Includes 23 Reports

2Ring CA comes with a very strong reporting package. Every report can be further adjusted by the time, price list used, call type (incoming, outgoing, external), cost center, call category, and many other variables. The final reporting can be saved and scheduled for automatic receipt as an e-mail.



Is Purely Web Based

Even your company's administrators will fall in love with 2Ring CA because there is no need to install any additional software on employees PCs.



Works with User Roles and Rights

With 2Ring CA support for unlimited depth of corporate hierarchy, managers see information about the calls of subordinates, while subordinates cannot see the calls of their managers. Moreover, access to individual sets of reports can be granted to all employees.



Resolves Phone Calls Travelling Through More Than One System

In complex telephony environments, a call can be routed through several call control systems, and thus every system generates its own record about the call. With 2Ring CA is able to associate these records together and display the calls as one record within reports, while 2Ring CA does not forget the calls' complete routing history.

Office Facilities US & Canada, Asia-Pacific, European Markets, Japan, Emerging markets
Support Model Direct through third party or partner
Support Coverage Hours 24x7 Standard business hours, with after hours pager support
TAC Hotline +421 2 58224097 / +1-916-529-4197
TAC Support Alias null
TAC URL https://apps.2ring.com/supportcentral

Compatibility

Version Verified Compatible Cisco Product Date Tested
4.3 Cisco Unified Communications - Enterprise
  • Cisco Unified Communications Manager 10.5
02/10/2015
Cisco_compatible
The Cisco Compatible logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.