Deployment Model: On-premise and SaaS
Technology: Collaboration and Cisco Unified Communications - Enterprise
Current version: 5.4.x.x
Publisher: Group Tiger
  • Call Accounting, Billing and Telephony Fraud Solution
  • CUCM and HCS compatible
  • Departmental cost allocation
  • Gateway capacity and utilisation
  • Incoming call analysis for Hunt groups and staff
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CALL ACCOUNTING AND BILLING

  • Real time collection of call data
  • Mean opinion scoring / QoS (Cisco CMR Database)
  • VOIP utilisation and bandwidth modelling
  • Multi time zone, UTC, country and currency support

VOICE NETWORK SECURITY (FRAUD DETECTION)

  • Pro-active real-time call tracing and analysis
  • Monitor call by call activity
  • Monitor trend / profile activity
  • Multiple alerts through SNMP, SMTP, SMS, Pager, IM

DIRECTORY INTEGRATION

  • Automatic synchronisation with any company database

MOBILE BILL IMPORT

  • Import mobile carrier bill information e.g. AT&T, Sprint, Verizon, BT, Vodafone
  • Import mobile call charges, data charges, SMS charges, credits, adjustments
  • Consolidated Fixed and Mobile user charges allocated to Departmental cost reports

INVOICING

  • Subscriber based billing
  • HCS an CUCM compatible
  • Includes Usage and Rentals in one bill
  • Ability to add one-off or recurring charges
  • Apply credit to previously generate invoices
  • Client portal allows users to view invoices based on their security levelĀ 
Office Facilities US & Canada, European Markets, Emerging markets
Support Model Direct through third party or partner, Direct to customer
Support Coverage Hours Extended Hours
TAC Hotline +44 1425 891000
TAC Support Alias support@tigercomms.com
TAC URL http://www.tigercomms.com

Compatibility

Version Verified Compatible Cisco Product Date Tested
5.4.x.x Cisco Unified Communications - Enterprise
  • Cisco Unified Communications Manager 10.5
  • Cisco Unified Communications Manager 8.0
  • Cisco Unified Communications Manager 8.5
01/29/2015
Cisco_compatible
The Cisco Compatible logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.