Contact Center Software Development and Professional Services
Aceyus 4.5 provides a completely web-based monitoring tool designed to display data from contact center platforms and systems, enabling users to quickly and easily create and view fully customized real-time reports. Aceyus 4.5 includes a browser-based, drag and drop interface that allows customers to create and save custom reports containing information needed to better understand and manage their contact center operations. Users can select from a wide variety of real-time data elements, creating a unique display that best suits their individual needs. A wide variety of data adapters are also available for other systems.