PhoneUP - Enterprise Directory supports a) integration with any enterprise software (AD, LDAP, IBM Lotus Notes, CSV, XML, CUCM, SQL DBMS) and sheduled import of contacts, b) quick contact search on Cisco IP phone, in Cisco Jabber or in PhoneUP Agent, c) "auto redialing" to a busy party. When you get incoming call (internal or external), detailed Caller ID Info is displayed on your Cisco IP phone, in Cisco Jabber or in PhoneUP Agent. You can a) create personal directories and get data from MS Outlook, b) see the absent colleague presence status and dial alternative phone number with one click, c) receive notification about missed call at your email box or by SMS, d) limit access to enterpise directory. Directory may a) contain external numbers with DTMF extensions, b) have any structure. PhoneUP - Call Recording You can set for each recordable line special call directions to record phone calls. PhoneUP Recording supports a) several modes of call recording (SPAN-less, SPAN, Cisco MediaSense), b) integration with Cisco UCCX, c) various codecs and formats, d) distributed deployment option. You can listen call records on your Cisco IP phone and playback them during current phone conversation. You can set various access rights to records archive for different user groups. When you don’t have active call, you can activate "Dictaphone" function. You can notify calling parties that their conversation is being recorded. PhoneUP Attendant Console displays several enterprise or personal directories, supports contact quick search, displays detailed Caller ID when incoming call arrives, provides employee’s presence status, permits to intercept supervisor’s calls when he or she is unavailable, provides touch screen technology support, displays call history. PhoneUP Text & Audio Paging enables you to broadcast emergency announcements via Cisco IP phones, to deliver text and voice notifications to Cisco IP phones, to send voice messages to analogue and mobile phones. You can set special recipient groups. This solution supports integration with both 3rd party paging equipment and 3rd party software. Announcement reports, scheduled paging are available. For each incoming call PhoneUP Intelligent Call Distribution provides you with information about previous calls of this calling party (list of employees to whom these calls were routed and their comments), with quick contact search tool. When integrated with UCCX-based Contact Center, this software provides possibility to rout automatically calls from employees’ VIP contact lists. PhoneUP Scheduling & Protecting "Meetme" Conferences permits a) to protect MeetMe conferences via PIN, b) dedicate phone numbers for conferences protected via ANI, c) to schedule conferences in online calendar such as MS Outlook. When you leave your workplace, PhoneUP Lock limits the range of directions for outgoing calls, denies access to XML-services, routs incoming calls to your mobile phone. When you are back, you need to enter PIN in order to unlock IP phone. PhoneUP - EM SSO permits employees to get authorized on IP phone with EM automatically when they login PC. PhoneUP Call Monitoring & Whisper allows supervisors to monitor calls, to help trainees with whispering correct answers, to interrupt trainees’ calls. This solution permits also to use Cisco IP phones to monitor office premises and to record sound if necessary.PhoneUP XML-Services Designer is a tool for building simple XML-services for Cisco IP phones that provide employees with quick access to frequently used information: weather forecasts, currency rates, enterprise key performance indicators, Contact Center statistics, etc.