Avotus Enhanced Usage Reporting for Cisco offers a number of value propositions:

  • Tracking and exception reporting across all UC features detects abuse and ensures compliance with corporate guidelines and regulatory requirements
  • Traditional call accounting (CDR reports)
  • Wireless Reporting (Mobility)
  • Telecom Cost Allocation (across departments & usage types)
  • Compliance and auditing – “Lookup” type detail reports
  • Asset Management
  • Telecom Traffic & Engineering Statistics (including CMR based reports)
  • Emergency and threat call response
  • Protect your organization from misuse, fraud, or litigation
  • Comply with State, Provincial, Municipal or local data retention policies
  • Assist Law Enforcement investigations
  • Save money by reducing unnecessary wireline or wireless spend
  • Multiple site visibility & management on one platform
  • Integrates with 130 PBX platforms for multi-vendor visibility
  • Reports can be used to respond to litigation
  • Web based interface and support for major browsers
  • Collect CDR/CMR, CUPS Archive, mobility data, traffic statistics, asset information and other types of telecom usage, from one or more systems simultaneously
  • Over 200 Reports with scheduling options to allow automatic delivery via email to telecom staff, managers, or end users
  • PDF, CSV, Microsoft Word or Excel and Web (HTML) format report output options
  • Store and report years’ worth of data from a Microsoft SQL database
  • UC Feature usage reports, giving visibility into complete communications system giving the ability to know which UC features (voice, video, IM) employees are using to communicate.
  • IM Summary reports – how many IM’s sent and received with drill down to the details of the sessions, including message text and keyword search functionality
  • File Transfer Summary reports – how many files sent and received via Jabber with drill down to the details of the files, including file name and location on file server
  • Video calls – how many video calls where completed and/or failed with drill down to the details of each
  • Summary and details of each video calls, with resolution and codec details, giving info that can be used to identify and investigate problems in video resolution
Office Facilities US & Canada, Asia-Pacific, European Markets
Support Model Direct through third party or partner, Direct to customer
Support Coverage Hours Standard business hours
TAC Hotline 1-800-840-2580
TAC Support Alias support@avotus.com
TAC URL http://support.avotus.com

Compatibility

Version Verified Compatible Cisco Product Date Tested
9.1 Collaboration - Cisco Unified Communications - Enterprise
  • Cisco Unified Communications Manager - 11.5
01/04/2017
Cisco_compatible
The Cisco Compatible logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.