Inova Desktop Presenter displays call center stats in a variety of formats designed to promote quick comprehension. This product encompasses three applications that are available individually or in bundles. These applications include:

  • Inova Marquee: a virtual wallboard for the desktop
  • Inova DataLink: color-coded grids, animated charts or histograms
  • Inova TaskLink: ticker-style display for metrics and messages

Desktop Presenter gives contact center agents a sense of the real-time environment in which they work — keeping them informed, focusing their efforts and guiding their actions to meet and maintain performance goals.

  • Desktop_monitor_-_new_marquee
  • Real-time alerting
  • Quick, easy comprehension
  • Powerful messaging
  • Effective for remote agents
  • Minimal screen footprint
Office Facilities US & Canada, Asia-Pacific, European Markets
Support Model Direct through third party or partner, Direct to customer
Support Coverage Hours 24x7 Standard business hours, with after hours pager support
TAC Hotline 888-637-1080
TAC Support Alias null
TAC URL http://support.inovasolutions.com

Compatibility

Version Verified Compatible Cisco Product Date Tested
5.7 None N/A