LumenVox, LLC
Headquarters Address
3615 Kearny Villa Rd.
San Diego, California 92123
United States
Headquarters Address
3615 Kearny Villa Rd.
San Diego, California 92123
United States
Primary Contact:
Edward Miller
Phone: +1 858-707-7700
Tier 1
LumenVox is a global provider of carrier grade, standards-based speech technologies (ASR, TTS, Call Progress Analysis, tuning tools, and services) for contact center applications.

The LumenVox Automated Speech Recognizer (ASR) is a software solution that converts spoken audio into text, providing users with a more efficient means of input. Less time spent in data input frees up resources that can be used more effectively.

A Speech Recognizer compares spoken input to a list of phrases to be recognized, called a grammar. The grammar is used to constrain the search, enabling the ASR to return the text that represents the best match. This text is then used to drive the next steps of your speech-enabled application.

One of the most common uses for speech recognition is in Interactive Voice Response (IVR) systems, which allow computers and humans to communicate with one another through speech. If you have ever had to "Say the name of the person you want to talk to..." you have used speech recognition on an IVR.

The LumenVox Speech Recognizer also supports Natural Language Understanding (NLU) applications through development of Statistical Language Models (SLM). These advanced speech development techniques provide end users with a more natural speech interface to the ASR.

Available in 32 and 64-bit versions of Linux and Windows, the hardware-independent Speech Recognizer powers speech solutions and platforms deployed in Enterprise and SMB environments worldwide.

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