Pegasystems, Inc.
Headquarters Address
One Rogers Street
Cambridge, Massachusetts 02142
United States
Primary Contact:
Kandy Rathinasamy
Phone: +1 617-866-6000 x6678
Tier 1
Pegasystems, Inc. engages in the development, marketing, licensing, and support of software that enables transaction-intensive organizations to manage an array of customer interactions. It provides rules-based business process management (BMP) platforms for various industries, as well as rules-based software applications for customer process management (CRM) and exceptions management (EM) in the financial services and healthcare industries.

PegaCALL provides contact center telephony integration for Pegasystems' leading business process management (BPM) and customer relationship management (CRM) solutions. Capabilities include a soft phone for the CSR desktop and screen pops that include data retrieved from contact center platforms such as Cisco's Unified Contact Center Enterprise and Unified ICM.

Pega 7 is a Complete Application Development Platform with everything you need to deliver “end-to-end” customer experiences and operational efficiency by integrating, automating and improving complex front- and back-office business operations.   With Pega 7 Platform, you can build robust business applications without coding -- and develop 6.4x faster than typical Java Enterprise Edition development (according to an independent study by Capgemini (