Resource Software International Ltd. (RSI)
Headquarters Address
40 King St. W., Suite 300
Oshawa, Ontario L1H 1A4
Canada
Primary Contact:
Rito Salomone
Phone: 905 576-4575
Tier 2

Resource Software International Ltd. (RSI) is internationally recognized as a leading provider of a complete line of total unified communications management solutions (TUCMS) for every enteprise. Founded in 1990, RSI believes in leveraging leading edge technologies to provide concrete tools for information managers. We believe communication is the key to a world that demands instantaneous results. We develop, manufacture and distribute communication management applications for: call accounting, real time dashboard, computer telephony integration, screen pops, desktop productivity, toll fraud, alert notification, wake up calls, hotel and motel billing, instant messaging, carrier comparisons, rebilling, facilities management, equipment billing. We also provide a number of outsourcing and managed services including invoice analysis, rebilling and call accounting.

Shadow CMS Enterprise collaboration management software is a fully-scalable unified communication management solution allowing administrators to forecast, monitor and allocate expenses. Communication managers have always had the unenviable task of stretching funds while maximizing tightly controlled budgets. They must walk a tightrope to effectively manage current facilities while identifying and implementing new and innovative solutions that enhance business communications, improve the customer experience and increase productivity. Shadow CMS offers a scalable open design architecture that supports the capture, processing and reporting of communication metrics including mobile, conference, voice mail, call center agent/queue, attendant, etc. Shadow CMS allows you to take full control of your entire communications ecosystem. This product is completely scalable from 2 endpoints to 10000 endpoints and can be deployed in virtually any environment on premise or in the cloud. Shadow CMS is also available for various industry sectors with specific custom needs including hospitality, healthcare and general business.

 

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