Managed Security Service for Cisco Identity Services Engine (ISE) solution provides 24x7 monitoring and management of Cisco ISE appliances and security polices for Authentication of end users and devices that connect to the network. The Cisco ISE appliance builds upon and replaces the Cisco Network Admission Control (NAC) solution and provides a more powerful and flexible network admission control and compliance enforcement solution, with a particular focus on mobile devices.
The Cisco ISE is a network-centric integrated solution administered by means of its own web console. Cisco ISE Appliances can be deployed in many different configurations tailored to best meet the needs of your network.
SecurView's managed ISE solution provides
- Monitoring and Management services for ISE solution (applicances and associated security polices)
- Monitoring & Management for ISE solution and Network Access Devices that provide end user connectivity
Monitor for availability of ISE appliance(s) as well as system status indicators such as:
- Heartbeat loss between appliances
- Root partition disk utilization
- Load average resource tracking
- Success/failure of scheduled database backup
The SecurView Security Operations Center (SOC) identifies actionable alerts and uses industry best practices as well as service specific guidelines to open incidents.
The SOC will alert the customer of the incident and resolution. When appropriate, the SOC will provide a workaround or resolution to the problem.
Weekly and Monthly availability reports will be delivered via the customer portal. These reports provide visibility into uptime, incidents and changes pertaining to the ISE infrastructure. Some of these reports are available based on certain ISE features being enabled.
- System Status & Availability
- Summary & Detail Reports
- Incident Summary & Details
- Change Summary & Details
Additionally, ISE reports will be configured via the ISE Web GUI and customer will be provided access to these reports via the ISE Web GUI.
The following are key features of SecurView's Managed ISE service: Monitor critical events and threats on a 24x7x365 basis Monitor quarantined users and computers
Profiling of computer assets to meet compliance requirements
Timely policy updates
- System status & availability
- Authentication passed/failed
- Endpoint profile reports
- Client provisioning reports
- Guest activity reports
- Guest sponsor analysis
- Posture trend analysis
Prevent the connection of unauthorized devices to the network
Protect the organization's infrastructure from unauthorized access
Reduce the time taken to identify an incident and notify the client
Detailed incident management reports for the effective management of your organization's security
Global monitoring support
Secure and reliable communication between ISE and the SecurView Datacenter
|Office Facilities||Asia-Pacific,US & Canada|
|Support Model||Direct through third party or partner|
|Support Coverage Hours||24x7 Standard business hours, with after hours pager support|
|TAC Support Aliasfirstname.lastname@example.org|
|Version||Verified Compatible Cisco Product||Date Tested|
|1.0||Security and Policy Management
The Cisco Compatible logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.