Starfish Self Service Manager is a web based portal for end users to perform password resets, change phone settings, and request telecom services. Using Self Service Manager frees up administrators and help desk staff allowing more time for sensitive and critical communications projects while enhancing the performance and service to end users.

Starfish Self Service Manager supports multi-vendor platforms including Avaya, Cisco and Microsoft.

  • Reset Phone Password
  • Reset Voicemail Password
  • Change Phone Settings
  • Request a Phone
Office Facilities US & Canada, Asia-Pacific, European Markets
Support Model Direct to customer
Support Coverage Hours Standard business hours
TAC Hotline 908-243-2900 option 2
TAC Support Alias null
TAC URL null


Version Verified Compatible Cisco Product Date Tested
2.x None N/A