Saving more on telecommunications expenditures requires tracking and understanding usage, also known as Call Accounting. Comprehensive Call Accounting systems record thorough details on all inbound and outbound calls. Call Accounting systems are valuable to organizations with large customer service workforces, or a business model that uses telecom services to generate income.
WinCall® tracks all of your domestic and international locations regardless of PBX type (analog, digital, IP). WinCall® helps facilitate internal bill back, identifies PBX toll fraud, increases employee productivity and gathers usage data to help make informed telecom network planning decisions. Directory integration eliminates the time consuming task of updating your call accounting database and or directory.
WinCall® has a dynamic reporting engine that features advanced capabilities while offering unique reports. WinCall® allows you to schedule call accounting reports to be emailed or viewed on your intranet browser within your organization. Or give your enterprise users access to reports via the web with WinCall on the Web. Your personnel are able to access only the information they need on their Cost Center, Department, Sales Team and more!
|Office Facilities||US & Canada|
|Support Model||Direct to customer|
|Support Coverage Hours||Standard business hours|
|TAC Support Aliasfirstname.lastname@example.org|
|Version||Verified Compatible Cisco Product||Date Tested|
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