Achieve complete visibility and proactive management for your Meraki MG cellular gateway deployments with the Highlight Service Observability Platform – the Cisco Global Innovation Award-winning solution recognised for its unified visibility of Cisco services, serving as the single-pane-of-glass monitoring and observability tool for all your network service management needs.

Whether you're a worldwide service provider managing thousands of LTE/5G failover connections across multiple customer locations or a small-to-medium enterprise relying on cellular connectivity for remote sites and business continuity, Highlight gives you a unified platform to keep everything in check.

Why use Highlight for Meraki cellular gateways?

• Unified visibility across cellular and network infrastructure - Monitor Meraki Monitor Meraki MG cellular gateways seamlessly alongside SD-WAN devices, firewalls, switches, WiFi access points, and primary WAN circuits
• Reduce downtime with proactive cellular performance monitoring - Benefit from hyper-relevant, customisable alerts that track cellular signal strength, connectivity status, and failover events before they impact operations
• Deep cellular connectivity intelligence - Track critical cellular metrics including signal strength scores (RSRP/RSSI), cell tower ID changes, network technology transitions (3G/4G/5G), carrier information, and dormant interface monitoring to ensure backup connections are ready when needed

Verifiable efficiency gains

More than 4000 organisations across the globe use the Highlight platform to ensure the capability, efficacy and efficiency of their network services. Network managers using Highlight with Cisco technology report:

• 100% increase in support capacity
• 80% reduction in time to problem identification
• 60% reduction in support escalations
• 87.5% reduction in SLA report production time
• 71% greater cost effectiveness compared to traditional monitoring tools

Fast API deployment in the cloud

Highlight is a fully cloud-based API solution for Cisco Meraki networking devices, Catalyst SD-WAN and ThousandEyes. There is no on-premises equipment required or any agents to install. Just enter the dashboard API key and in minutes all your devices, application tests and locations are added via autodiscovery.

Monitoring and Observability for Managed Services